The guide provided did help, but required a little more awareness on my part in order to pinpoint the cause. I am going to say that the installer was trying to create a folder in which already exists and that was the cause of the installation/update issue. To rectify this problem, you must uninstall and then reinstall the program onto your computer. Unfortunately though, it can sometimes be plagued by technical issues that cause it to go unresponsive or freeze often. The following prompt appears once you plug in your iPhone to iTunes: There is a problem with the iPhone iPhone that requires it to be updated or restored.
Problem installing itunes 12.5.1 install#
I have mistakenly gone through the "ProgramFiles" thinking that the issue was present there.Īfter deleting the "Apple Computer" folder that was within the "ProgramData" hidden folder, I attempted the install of iTunes and successfully installed the newest version of iTunes. iTunes is a great program used for downloading music, videos, and games onto your computer or iPhone. The fix is to plug your phone into iTunes (make sure you install the 12.5.1 update from today), where it’ll ask you to install the latest update and update to iOS 10.0.1.
At first, I was receiving the same exact errors as before, only now the "SC Info" error returns when attempting to install a new copy of iTunes.Īfter doing some investigation in my C drive, I have found that the error that was being caused due to the folder already existing in the hidden folder "ProgramData" at the C drive root folder. Some iDevice owners, however, have reportedly been able to update their iPhones or iPads to iOS 10.0.1 or 10.0.2 and were able to synchronize with iTunes version 12.1.3.6 (which was created for iOS 9 and. I have followed the guide you and the second box you have stated. Officially, the minimum version of iTunes able to upgrade or restore iOS 10 is 12.5.1, and Apple no longer supports Windows XP or Vista.
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